A few of our Success Stories from satisfied customers...
Senior Project Director...
I have found the focus group software and extended group software to be very useful. My clients like it to because they become so involved in the project. It's easy to set up and for respondents to use. I love the capability to use a preformatted script but still be able to use impromptu questions. Also, I had some input when it was being beta tested. I have moderated traditional groups for years and I think having an experienced moderator helped them come up with a superior program. I've looked at some others that had sound and video. They were very expensive or only available as services on another server. With InterQue you can own your own program and place your own logo on it.
Sally has been great to work with. I had a lot of questions when I first started using the project and she gave me great training support.
I know purchasing software can be difficult. There are so many choices and usually several people in the process. I used to be the Jr. VP of Marketing Research and Product Development at INTRUST Bank, in Wichita . Sometimes it took several attempts for me to get software approved for purchase. Now I have to be more concerned with the price of software because I'm a one man L.L.C. The InterQue product paid for itself in a couple of projects.
Fritz Robinson
Nursing Doctorate Candidate....
Working with Crusader Services was SO easy! I reached out to Sally Hooper when I decided to employ online synchronous groups for my dissertation…and she made it feasible and fun. She listened to all my needs as a doctoral student and worked hard to meet every request in a timely manner. For example, the company created an anonymity feature for the focus groups, so each participant would receive a randomly assigned numeric code after completing a demographic survey. The ability to have all transcripts anonymous and confidential was an important feature in my work and helped seal the deal with my Institutional Review Board.
Learning how to use the software is not complicated and the ability to use the demo site as well as a practice focus group helped me to prepare for the big day when I conducted the study's groups. And if I did come across s problem, Sally and her husband were available by phone to help me problem solve. I highly recommend the use of this software product and choosing Crusader Services as a partner in any project.
Respectfully submitted,
Caitlin M. Stover, PhD, RN
cstover@worcester.edu